Term and Conditions

1. Introduction

Welcome to EASTON Shop at batssalestore.com. These Terms and Conditions govern your use of our website and purchases of our high-quality baseball and softball equipment. By accessing our site and making a purchase, you agree to be bound by these terms. Please read them carefully.

EASTON Shop is dedicated to serving baseball and softball players, coaches, and enthusiasts with premium sporting goods. Our target customers range from amateur to professional athletes who value quality equipment and reliable service.

2. User Obligations and Responsibilities

As a user of our website, you agree to:

• Provide accurate and complete information when creating an account or making a purchase
• Maintain the confidentiality of your account credentials
• Use the website only for lawful purposes
• Not engage in any fraudulent activities or attempt to circumvent our security measures
• Be responsible for all activities that occur under your account
• Comply with all applicable laws and regulations regarding online purchases

3. Products and Services Description

EASTON Shop specializes in premium baseball and softball equipment including:

• Baseball and slowpitch bats from leading brands like AXE, DeMarini, and Easton
• Protective gear including batter’s elbow guards, leg guards, and catcher’s equipment
• Quality gloves from All-Star and Bruce Bolt
• Apparel, backpacks, balls, and accessories

We strive to provide accurate product descriptions, images, and specifications. However, slight variations may occur, and we cannot guarantee that your computer monitor’s display of colors will exactly match the product.

Non-Returnable Items

Due to safety and hygiene reasons, we cannot accept returns or exchanges on the following products:

• Batting gloves (including Bruce Bolt Batting Gloves and All-Star Fielding Gloves)
• Bat grips
• Batter’s protective gear (elbow and leg guards)
• Catcher’s gear
• Apparel (bottoms and tops)
• Clearance items

4. Order and Payment Terms

Order Process

When you place an order:

• You will receive an order confirmation email
• All orders are subject to availability and confirmation of the order price
• We reserve the right to refuse or cancel any order for any reason
• In the event of cancellation, we will provide a full refund if payment was already processed

Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely. We do not store your complete payment card information on our servers.

Pricing and Taxes

All prices are shown in US Dollars. Customers are responsible for any customs duties, taxes, or fees imposed by their country’s import regulations.

5. Shipping and Delivery

We ship to most regions worldwide, excluding Asia and some remote areas.

Processing Time

All orders are processed within 1-2 business days after payment confirmation.

Shipping Methods

• Standard Shipping: Shipped via DHL or FedEx. Delivery within 10-15 business days after shipment. Shipping fee: $12.95
• Free Shipping: Available on orders over $50, shipped via EMS. Delivery within 15-25 business days after shipment

Please note that delivery times may vary depending on your location and customs processing. We are not responsible for delays caused by customs or other import procedures.

6. Returns and Exchanges

We stand behind the quality of our products. If you are not completely satisfied with your purchase, we offer a hassle-free return or exchange within 15 days of you receiving your order.

Return Conditions

• All returned items must be in original, unused condition with all packaging and tags attached
• Customers are responsible for return shipping costs unless the return is due to our error or a defective product
• We recommend using a trackable shipping service, as we cannot be responsible for items lost in transit

Return Process

Follow these steps to request a return or exchange:

1. Contact our customer service team at [email protected] within 15 days of receiving your order
2. Provide your order number and reason for return/exchange
3. We will email you a Return Merchandise Authorization (RMA) number and return instructions
4. Package the item securely with the RMA number clearly visible on the outside
5. Ship the package to our return address:
   EASTON Shop
   4503 Ward Road
   El Paso, TX 79912
   United States

Refund Processing

Once we receive and inspect your returned item:

• Refunds will be processed within 5-7 business days
• The refund will be issued to your original payment method
• You will receive an email confirmation once your refund has been processed
• Please allow an additional 3-10 business days for your bank or credit card company to process the refund

Exchanges

For exchanges:

• We will ship your replacement item once we receive the original product
• If the exchange item costs more, you will be charged the difference
• If the exchange item costs less, we will refund the difference
• Standard shipping rates apply for exchanged items

Defective or Damaged Items

If you receive a defective or damaged item, contact us immediately at [email protected]. We will arrange for a replacement or refund and provide a prepaid shipping label for returns of defective products.

7. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of EASTON Shop or our suppliers and protected by international copyright laws.

You may not:

• Republish material from this website without permission
• Sell, rent, or sub-license material from the website
• Reproduce, duplicate, or copy material from the website for commercial purposes
• Modify or redistribute content from this website

The EASTON name and logo are trademarks of Easton Diamond Sports, LLC and used under license. All other trademarks on our site are the property of their respective owners.

8. Liability Limitations

EASTON Shop shall not be liable for any indirect, special, incidental, or consequential damages arising out of the use or inability to use our products or website.

Our total liability to you for all claims related to your use of our website or products shall not exceed the amount you paid for the products in question.

We are not responsible for:

• Damages resulting from improper use of sporting equipment
• Delays in delivery beyond our control (customs, weather, etc.)
• Inaccuracies in product information provided by manufacturers
• Technical issues that temporarily make our website unavailable

All sporting equipment should be used properly with appropriate safety precautions. Users assume all risks associated with the use of sporting goods.

9. Privacy and Data Protection

We respect your privacy and are committed to protecting your personal information. Our Privacy Policy explains how we collect, use, and safeguard your data.

By using our website, you consent to our collection and use of your information as described in our Privacy Policy.

10. Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of the State of Texas, United States.

Any disputes arising from these terms or your use of our website shall be resolved through good faith negotiations. If unable to resolve informally, disputes shall be settled through binding arbitration in El Paso, Texas, in accordance with the rules of the American Arbitration Association.

11. Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website after changes are posted constitutes your acceptance of the modified terms.

We will notify registered users of any material changes to these terms via email.

12. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Our customer service team typically responds to inquiries within 1-2 business days.